About Us
About MobileMed Assist – Home Care in Phuket
MobileMed Assist provides home healthcare and care coordination services in Phuket, supporting individuals who need medical care, daily assistance, or personalized ongoing support. On the island of Phuket, that means offering care to expatriates, retirees, travelers and their families, delivered with the same attention and respect we would want for our own relatives.
Our Mission
Every care journey begins with a nursing assessment to understand each person’s needs and provide the most appropriate support, including home nursing, caregivers, medication management, medical appointments, hospital assistance and coordination with healthcare professionals.
With our knowledge of the healthcare system in Phuket, we guide each patient toward the most appropriate solutions for their situation, seeking the right balance between quality of care, individual needs and budget. Our goal is to make access to healthcare in Phuket simpler, while providing safe, personalized and continuous support.
Our Founder
MobileMed Assist was founded by an experienced European nurse with over 25 years in healthcare and several years of experience living and working in Phuket. Her background also includes extensive experience in home nursing and community healthcare, allowing her to coordinate local medical resources and tailor care to each patient’s needs, independence, and living environment. This combination of international healthcare experience and local knowledge shapes how every care plan is built, with a clear understanding of both the clinical standards families expect and the realities of accessing care on the island.
Daily Activities
Our Values
Every decision at MobileMed Assist, from how we train our caregivers to how we write a digital report for a family abroad, is guided by six core values.
Dignity & Compassion
We treat every patient as a person first, not a medical case. Dignity, patience and genuine warmth are part of every visit.
Trust
Families often meet us during a vulnerable moment, when a parent’s health is changing or a loved one needs support they can no longer provide themselves. We work to earn and keep that trust through consistency, honesty and clear communication.
Personalized Care
Every care plan is built around the patient’s individual needs, routine and preferences, and evolves as those needs change.
Confidentiality
We respect each patient’s privacy and handle personal and medical information with discretion and confidentiality. Information is shared only when necessary for the patient’s care and with the appropriate people involved.
Independence
Wherever possible, our goal is to help patients remain as independent as their condition allows, while providing the right level of support for their safety and well-being.
A Bridge Between Cultures
Operating in French and English, and coordinating closely with Thai medical professionals, we exist to bridge the gap between international families and the local healthcare system.
Professional Care & Support
Our Team
Every member of the MobileMed Assist team is selected for their professional skills, experience and commitment to respectful, personalized care.
We work closely with Thai healthcare professionals to provide coordinated and reliable support. Clear communication is at the heart of our approach, ensuring that each patient understands their care and feels supported every step of the way.
Where We Provide Home Care Services in Phuket ?
MobileMed Assist provides home care, home nursing, caregiver support and medical care coordination across Phuket. We assist residents, expatriates and visitors throughout the island and work closely with local clinics, hospitals and healthcare professionals to ensure continuity of care.
For locations outside our standard service area, please contact us to discuss your needs and availability.
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Phuket Town
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Kathu, Patong
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Kamala
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Surin
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Bang Tao – Cherngtalay (Laguna)
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Thalang
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Karon
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Kata
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Chalong
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Rawai – Nai Harn
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Mai Khao
Smaller islands surrounding Phuket are excluded from standard coverage, though we are happy to study specific requests after an initial location assessment.
Why Choose MobileMed Assist for Home Care in Phuket ?
Our approach is simple: listen first, understand your needs, coordinate the right care and remain available throughout your journey.
Frequently Asked Questions
We provide home nursing, caregiver support, medication management, medical appointments and hospital assistance, care coordination, and post-hospital support across Phuket.
Yes. We support individuals arranging their own care as well as families seeking assistance for a loved one, from occasional visits to ongoing support.
Yes. We work closely with local hospitals, clinics and healthcare professionals to help coordinate care and ensure continuity between medical services and home support.
Yes. With your consent, we can maintain regular communication with your family and keep them informed about your care and any important changes, while respecting your confidentiality.
We start with a confidential initial assessment to understand your needs, preferences and situation, and help determine the most appropriate level of support.